Privacy Policy | FreeInvoiceGen

1. Introduction

Welcome to FreeInvoiceGen ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our invoice generation service.

2. Information We Collect

2.1 Information You Provide

Account Information: Email address and name when you create an account.
Invoice Data: Business information, client details, and invoice content you enter when creating invoices.
Contact Information: Information you provide when contacting our support team.

2.2 Automatically Collected Information

Usage Data: Pages visited, features used, and time spent on the platform.
Device Information: Browser type, operating system, and device type.
Cookies: We use cookies to improve your experience and analyze usage patterns.

3. How We Use Your Information

We use the collected information for the following purposes:

To provide and maintain our invoice generation service
To save your invoices if you create an account
To send you important service updates
To respond to your inquiries and support requests
To improve our service and develop new features
To detect and prevent fraud or abuse
To comply with legal obligations

4. Data Storage and Security

Your data is stored securely using industry-standard encryption. Invoice data is stored on secure servers provided by trusted cloud service providers. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Anonymous Usage: If you use our service without creating an account, your invoice data is processed locally in your browser and is not stored on our servers.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With trusted third-party services that help us operate our platform (e.g., hosting, analytics).
Legal Requirements: When required by law or to protect our rights and safety.
Business Transfers: In connection with a merger, acquisition, or sale of assets.

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience:

Essential Cookies: Required for the service to function properly.
Analytics Cookies: Help us understand how visitors use our site (Google Analytics).
Advertising Cookies: Used by Google AdSense to display relevant advertisements.

You can control cookie settings through your browser preferences.

7. Your Rights

You have the following rights regarding your personal information:

Access: Request a copy of your personal data.
Correction: Request correction of inaccurate data.
Deletion: Request deletion of your data (subject to legal requirements).
Data Portability: Request your data in a portable format.
Opt-Out: Unsubscribe from marketing communications.

To exercise these rights, please contact us using the information below.

8. POPIA Compliance (South Africa)

We comply with the Protection of Personal Information Act (POPIA) of South Africa. As a data processor, we ensure that personal information is:

Processed lawfully and in a reasonable manner
Collected for specific, explicitly defined purposes
Not retained longer than necessary
Protected with appropriate security safeguards

9. Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@freeinvoicegen.co.za
Contact Page: freeinvoicegen.co.za/contact